OUR SERVICE

Service Process for the Canadian Market

Customer Inquiry

Receive an immediate response from our dedicated sales engineers specializing in the Canadian market. We provide expert recommendations and detailed product information tailored to the specific busbar processing needs of panel shops in Toronto, Vancouver, Montreal, and across Canada.

Customized Quote

Our North American support team prepares comprehensive quotations, including detailed product specifications, delivery timelines to major Canadian ports (Vancouver, Montreal, or Halifax), and local payment options suitable for Canadian business entities.

Order & Compliance

Upon order confirmation, our production facility prioritizes your requirements, ensuring all machine components meet CSA (Canadian Standards Association) and UL requirements. We ensure compliance with the Canadian Electrical Code (CEC) to satisfy the rigorous safety standards of provincial hydro utilities and the mining sector.

Production & Pre-Configuration

All machines destined for Canadian clients undergo rigorous quality checks and are pre-configured for Canadian power standards (e.g., 575V/600V systems common in Ontario and Quebec) before secure crating for international shipment.

Shipping & Logistics

We manage the complete logistics chain, including CBSA (Canada Border Services Agency) customs clearance and duty handling. We offer door-to-door delivery directly to your facility, whether you are located in the Greater Toronto Area (GTA), the industrial heartland of Alberta, or anywhere in the Maritimes.

Expert After-Sales & On-site Support

We distinguish ourselves through face-to-face engineering support. Our factory-trained technical team provides on-site installation, calibration, and training for your operators in English and French. We ensure your team is proficient in CNC programming and maintenance to maximize your ROI and maintain compliance with Provincial Occupational Health and Safety standards.